Frequently asked questions
What plumbing services do you offer?
We offer a full range of plumbing services, including:
Hydronic heating
Pipe installations and repairs
Leak detection and repair
Water heater installation and repair
Bathroom and kitchen plumbing (faucets, sinks, toilets, etc.)
Sewer line inspections and repairs
Commercial plumbing - We are insured for building over 10 stories
Are your plumbers licensed and insured?
Yes, all of our plumbers are fully licensed, insured, and qualified to perform plumbing and gas fitting work to the highest standards. We’re a fully licensed, insured, and bonded company, giving our clients complete peace of mind. Our team includes three Red Seal journeymen, two certified Gas B fitters, and a second-year apprentice, all covered under WorkSafeBC to ensure the highest level of safety and professionalism on every project. We strictly follow all local codes and regulations, so every job we complete is done safely, correctly, and up to standard.
What is gas fitting, and do you offer those services?
Gas fitting involves the installation, repair, and maintenance of gas appliances, gas lines, and ventilation systems. We provide gas fitting services for appliances such as:
Gas hot water systems
Gas stoves and cooktops
Gas fireplaces
Outdoor BBQ installations
Gas line installations and repairs
Our licensed gas fitters follow all safety protocols to ensure your gas systems are installed and maintained safely. The code we follow is the CSA B 149.1
How do I know if I need a plumber or a gas fitter?
If you’re dealing with issues related to water pipes, leaks, or drains, you’ll need a plumber. If you have issues with your gas appliances, gas lines, or anything related to gas supply, you’ll need a licensed gas fitter. Our team is qualified to handle both plumbing and gas fitting services, so we can assist with either or both if necessary.
How much do your services cost?
Our rates vary depending on the service and scope of the work. We offer estimates for most services, and we strive to be transparent with our pricing. After we assess the job, we will provide a detailed breakdown of costs before proceeding with any work. There are no hidden fees, and we offer competitive pricing for high-quality services. Please call for pricing.
Do you offer maintenance plans?
Yes, we offer maintenance plans for both plumbing and gas systems. Regular maintenance can help prevent costly repairs down the line and ensure your systems are functioning at their best. Contact us for more information on our preventative maintenance services.
How long will it take to fix my plumbing or gas issue?
The duration of the job depends on the complexity of the issue. Simple repairs may only take an hour or two, while more extensive work (such as pipe replacements or gas line installations) may take longer. We’ll always provide an estimated time frame before beginning any work.
Can you help with home renovations or new construction plumbing?
Yes! We provide plumbing and gas fitting services for both residential renovations and new home construction. Whether you’re remodeling your kitchen or bathroom or building a new home, we can help with designing and installing the plumbing systems to meet your needs.
How can I prevent plumbing issues in my home?
To prevent common plumbing problems, here are a few tips:
Regularly clean drains to avoid clogs
Avoid pouring grease, oils, or food scraps down the drain
Check for leaks and fix them promptly
Don’t overload your garbage disposal
Flush only toilet paper (avoid paper towels, wipes, etc.)
Schedule regular plumbing inspections to identify issues early
What should I do in a plumbing emergency?
If you have a plumbing emergency, the first thing is to shut off the water supply to your home. For most homes, the main water shut-off valve is located near the water meter. If you're unsure where it is, we can help guide you. After shutting off the water, call a plumber immediately.
How do I know if I have a gas leak?
Signs of a gas leak may include:
A distinct sulfur-like or “rotten egg” smell
Hissing or whistling sounds near gas lines or appliances
Dead or discoloured vegetation around gas pipelines
Physical symptoms such as headaches, dizziness, nausea
If you suspect a gas leak:
Turn off the gas supply (if it’s safe to do so)
Avoid using electrical appliances, ignition sources, or open flames
Leave the building immediately — do not stay inside
Once you’re safely outside, call FortisBC’s 24-hour emergency line (1-800-663-9911) or dial 911 to report the leak. fortisbc.com+2Government of British Columbia+2
Our licensed gas fitters are ready to safely locate and repair leaks when it’s safe to do so.
What commercial plumbing services does Mavericks offer?
At Maverick, we offer a wide range of commercial plumbing services to meet the needs of businesses, property managers, and contractors. Our services include:
Installation and maintenance of plumbing systems for office buildings, retail spaces, restaurants, and industrial facilities
Emergency plumbing repairs for commercial properties
Camera inspections, and pipe inspections
Water heater installation and repair (tankless and traditional)
Gas line installation and maintenance
Plumbing system design and consultation for new construction projects or renovations
Regular plumbing maintenance programs to prevent costly repairs
Water filtration
We work with businesses of all sizes to ensure their plumbing systems are functioning smoothly, efficiently, and in compliance with local codes.
How can I schedule a service appointment?
You can easily schedule an appointment by calling us at (250)-210-3555 or by filling out the contact form on our website. We’ll work with you to find a convenient time for our team to visit your property and take care of your plumbing or gas needs.
What areas do you service?
Maverick Mechanical proudly serves the Cowichan Valley and surrounding Vancouver Island communities; From Chemainus and Ladysmith to Nanaimo, Victoria, Lake Cowichan, and the Gulf Islands.
As a locally owned and operated company based in Duncan, we take pride in delivering high-quality plumbing, gas fitting, and heating services you can count on.
Not sure if we cover your area? Reach out anytime, we’ll be glad to let you know.
If you have any additional questions or need immediate assistance, don’t hesitate to reach out to us. We’re here to help with all your plumbing and gas fitting needs!

